What is Ontrack Essentials?

Ontrack Essentials is a new service tier which makes managing your field operatives simple & easy. It will revolutionise your business process and deliver significant cost savings and efficiencies.

Easily assign job tasks to your field operatives via the Ontrack web interface, providing clear structure to the task in hand. Your field operatives will be able to detail progress with these tasks via image capture and adding notes using the Ontrack Mobile app.

Use any of the templated workflows including:
• Pre-Site Surveys
• Site Audits
• Risk Assessments
• Excavation/Engineering
• Reinstatements
• Standard Work Task

Valuable to contractors in a number of sectors including:
• Utilities
• Surfacing
• Telecoms/Fibre
• Landscaping & Tree Surgeons

Low Cost Solution

Ontrack Essentials is the works management system which delivers high performance and unrivalled value for money. Costs are kept straight forward and competitively priced at £60 per month (for 5 users)

Payments can be made monthly and you are free to cancel at any time with 30 days notice.

Grow with your business needs

Ontrack Essentials is a member of the wider Ontrack family and can grow its capabilities with your requirements.

30 Day Free trial


We are so confident that you will love the Ontrack Essentials service that we are offering clients the chance to try before you buy via our 30 day free trial offer.

Contact us for your Free Trial

Street Works UK Awards Winners

Ontrack is very pleased to announce that their Reinstatement Quality Certificate (RQC) service has won the coveted Street Works Excellence award at the Street Works UK Awards 2021 on 17th November 2021.

Street Works UK is the foremost Trade Association within the United Kingdom, representing Utilities and their contractors on street works issues. They promote best practice, self-regulation and a two-way relationship with Government and other relevant stakeholders.


The Street Works UK Awards are the premier celebration in the street works event calendar, honouring operatives, innovation and sustained high standards across the industry.


A desire to help the street works industry improve its performance and reputation was at the heart of Ontrack developing the Reinstatement Quality Certificate service.


Ontrack had originally been developed as a mission critical business tool which not only captures high resolution imagery and critical works data, but also coach operatives in best practice via configured prompts and questions.


The system itself promotes safety, efficiency and achievement of high-quality work within an exacting compliance environment, delivering high levels of customer satisfaction and significant cost savings.


It is this core functionality which enabled the Ontrack team to create the integral Reinstatement Quality Certificate.


Use of the Ontrack RQC creates greater value for all stakeholders, by reducing the cost and inconvenience of unnecessary site visits whilst positively impacting customer satisfaction, operational efficiency and environmental objectives.


Ontrack’s CEO, Katrina O’Connor said:


“I am thrilled to see the Ontrack team recognised for it’s commitment to improving the quality of work done by our hard working utilities and their contractors.”


“To see Ontrack win honours for its innovative approach to finding a solution to a challenge posed by a client, which, hitherto had not existed is particularly pleasing.”


“There is much to celebrate within our industry and the Reinstatement Quality Certificate is the result of many months of work & investment, which has created an effective method of validating the quality of the work delivered on a daily basis within the United Kingdom.”

Street Works UK Awards Shortlisting

Ontrack is very pleased to announce that their Reinstatement Quality Certificate (RQC) service has been shortlisted within the Street Works Excellence category of the Street Works UK Awards 2021.

Street Works UK is the foremost Trade Association within the United Kingdom, representing Utilities and their contractors on street works issues. They promote best practice, self-regulation and a two-way relationship with Government and other relevant stakeholders.  

The Street Works UK Awards are the premier celebration in the street works event calendar, honouring operatives, innovation and sustained high standards across the industry.

A desire to help the street works industry improve its performance and reputation was at the heart of Ontrack developing the Reinstatement Quality Certificate service.

Ontrack had originally been developed as a mission critical business tool which not only captures high resolution imagery and critical works data, but also coach operatives in best practice via configured prompts and questions.

The system itself promotes safety, efficiency and achievement of high-quality work within an exacting compliance environment, delivering high levels of customer satisfaction and significant cost savings.

It is this core functionality which enabled the Ontrack team to create the integral Reinstatement Quality Certificate.

Use of the Ontrack RQC creates greater value for all stakeholders, by reducing the cost and inconvenience of unnecessary site visits whilst positively impacting customer satisfaction, operational efficiency and environmental objectives.

Award winners will be confirmed at the Street Works UK Annual Conference on 17th November 2021.

Ontrack invest and expand

Ontrack has announced the latest investment programme as it moves to the next stage of its development.

The new www.ontrackms.com combines a refreshed look and style with improved product detail and intuitive layout. It reinforces Ontrack’s presence as the premier street works and reinstatement management system in the UK.

Development of the website has been complimented by the arrival of Phil Harris as Business Development Manager.

Phil brings with him more than 25 years of experience within construction software systems. Phil will be responsible for winning new business and effectively managing existing client relationships within the Ontrack portfolio.

Phil Harris

Phil said:

“I am very pleased to be joining Ontrack at such an exciting time and looking forward to helping the business achieve its ambitious growth plans. It is a fantastic product, dedicated to helping clients deliver their work to a high standard and promote best practice for the benefit of all.”


Katrina O’Connor, CEO of Ontrack said:

“Phil brings with him a wealth of knowledge, skill & experience, which, in conjunction with the strength of the Ontrack product, will allow us to achieve our goals and grow significantly over the coming years. Everyone at Ontrack is looking forward to working closely with him.”

Eight20 using Ontrack

Eight2O are the largest alliance in the water sector. It is a joint venture that consists of Thames Water and other partners, seeking to bring better value for money and benefits for their customers.

We at Ontrack are delighted that Eight2O have chosen our system to run their day to day jobs. As part of our service, we provide face to face training for both mobile users and desktop users.

Eight2O will use Ontrack to keep track of their excavation teams working on site, with the addition of Ontrack’s street works compliance feature. This will support Eight2O in ensuring that their teams are complying with the NRSWA legislation.

Announcing new client: M & S Water Services

Here at Ontrack, we are always looking to create the perfect bespoke experience for each of our new clients. We are proud to working with our new client M & S Water Services. Following the recent successful integration of our Ontrack Works Management System M & S shared the following feedback:

Ontrack has proven to be vital to M & S Water Services and will, in the future, be key to our continued growth. As a responsive contractor, our back office staff and site managers rely on visibility of site conditions in real-time to be able to be support our operations team.  Ontrack also provides the evidence that clients require to prove what work was undertaken on site which in turn reassures our clients that they are in safe hands. Feedback from our site engineers is that they find the system easy to navigate which results in the requisite information required being available to close/invoice the completed job.

If you would like some more information on how you could create your own bespoke experience please order one of our brochures from our homepage!